Help & Support

If you're experiencing an issue, found a bug, or need assistance with your account, you're in the right place. Browse the topics below or reach out to us directly — we'll get back to you as soon as possible.

Common Topics

• Login issues: Make sure you're using the correct Google account. Try clearing your browser cache or signing out and back in.
• Profile not saving: Ensure all required fields are filled in and you have a stable internet connection before saving.
• Can't send messages: Messaging is only available between mutually connected users. Check that the connection request has been accepted.
• Connection request not arriving: Notifications may take a moment to appear. Try refreshing the page.
• Team features: You must be logged in to create or join a team. Use a valid invite code shared by a team owner.
• Dark mode not saving: Theme preference is saved in your browser. Clearing browser data will reset it.

Report a Bug

Found something broken? We'd love to know about it so we can fix it. Please describe what you were doing, what you expected to happen, and what actually occurred. You can report bugs via the form below or by emailing us directly.

Account & Data Deletion

If you'd like to delete your CampusConnect account and all associated data, please contact us using the email below. Include the email address linked to your account. We'll process your request within a reasonable timeframe.

Feedback

Have a feature suggestion or general feedback? We'd love to hear from you. Use the form or email below to share your thoughts.

Support Form

Use this form to submit bug reports, account deletion requests, or general feedback.

Open Support Form ↗

Contact Us Directly

Prefer email? Reach out to us at any time: